Lexus of Highland Park
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Lexus of Highland Park Globe icon 2930 Skokie Valley Rd Highland Park , IL 60035 Lexus of Highland Park Phone icon Sales: 847-282-4874     Service: 847-282-4957     Parts: 847-282-4843

Testimonials

GOOGLE
Adriana Rodriguez
Full Star Full Star Full Star Full Star Full Star
9-20-2019

Troy was my husband and I salesman and let me tell you he is awesome. He took very good care of us, he’s very professional. He made us feel welcome the very moment we sat on those fancy chairs lol He mentioned being new to the company but do not let your car buying experience drop to the floor because of that he was great at everything he had to do, answered questions with his best knowledge and most importantly with all his honesty, I would highly recommended Troy. Thank you very much Troy and everyone who helped us, everyone at Lexus of highland park meets customers needs accordingly. And let me tell you Troy went on and beyond with his work he contacted my husband several times now to keep us up to date with our cars and if he had to send photos he did so as well. My husband and I are very grateful and pleased with Troy, thank you again

GOOGLE
gigi ngala
Full Star Full Star Full Star Full Star Empty Star
9-18-2019
CARGURUS
Karmalady
Full Star Full Star Full Star Full Star Full Star
9-11-2019

Quick response to my inquiry and continued contact.

GOOGLE
Krystyna Pokorny
Full Star Full Star Full Star Full Star Full Star
9-9-2019

I am very thankful for the service I recieve all the time From Justin Harman. Yes such a good gentleman.

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Gary Naskrent
Full Star Full Star Full Star Full Star Full Star
9-1-2019

Excellent staff - Adriana

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Maria Kulhawik
Full Star Full Star Full Star Full Star Full Star
8-29-2019
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Rita Meskauskaite
Full Star Full Star Full Star Full Star Full Star
8-24-2019
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Matthew Myers
Full Star Full Star Full Star Full Star Full Star
8-23-2019
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Eric Damisch
Full Star Full Star Full Star Full Star Empty Star
8-4-2019

Very clean dealership and of course the Lexus vehicles are some of my favorite cars. Staff is ok also.

GOOGLE
Christina L.
Full Star Full Star Full Star Full Star Full Star
7-31-2019
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Sylvia Cohen
Full Star Full Star Full Star Full Star Full Star
7-25-2019
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Shaji Mohammed
Full Star Full Star Full Star Full Star Empty Star
7-5-2019
YELP
Margaret P.
Full Star Full Star Full Star Full Star Full Star
6-24-2019
Margaret P.

I have been a customer of Lexus Highland Park for 12 years. The service is phenomenal and professional. I absolutely love the care I get every single time. Margaret

GOOGLE
Johnathan Urbina
Full Star Full Star Full Star Full Star Full Star
6-20-2019

Definitely would recommend this place. I had trouble changing my plates because the screws were rusted so I went to the dealership to have them help me and they helped free of charge. They even gave me a new Lexus Highland Park license plate holder for free. The people here are also very friendly.

GOOGLE
Bruce Reid
Full Star Full Star Full Star Full Star Full Star
6-6-2019
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Robert Matanky
Full Star Full Star Full Star Full Star Full Star
5-9-2019
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Anna Meltzer
Full Star Full Star Full Star Full Star Full Star
5-20-2019

I was in this past Saturday and I was working with Adriana. She was very patient, knowledgeable, and thorough. She went through each program for warrantees tires etc. She showed me every option on the car and how to use it… And she set up my cell phone. I highly recommend Lexus of Highland Park and Adriana

GOOGLE
Fernando Reyes
Full Star Full Star Full Star Full Star Full Star
5-10-2019
GOOGLE
Joe Tomalavage
Full Star Full Star Full Star Full Star Full Star
5-13-2019
CARGURUS
Greg
Full Star Full Star Full Star Full Star Full Star
5-19-2019

Very professional and courteous

CARGURUS
Amina
Full Star Full Star Full Star Full Star Full Star
5-10-2019

Dealer was prompt with follow up, communicated well on all fronts and kept me posted on status of potential car sale, pti e reduction etc. On arrival, car did not meet my requirements but he quickly worked to find me another.

GOOGLE
Roman Kapralov
Full Star Full Star Full Star Full Star Full Star
4-10-2019

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge!

GOOGLE
joe sepulveda
Full Star Full Star Full Star Full Star Full Star
4-11-2019

Nice Lexus store!!

GOOGLE
Halina Latakurskaya
Full Star Full Star Full Star Full Star Full Star
4-6-2019

My sales person was Adriana Cerlat. She is the best sales person I ever met, she is very professional and knowledgeable. She made the whole process simple, easy and joyful. I would recommend Adriana to family and friends.I will definitely purchase another Lexus with Adriana .

GOOGLE
Larry Weber
Full Star Full Star Full Star Full Star Full Star
4-7-2019

We bought a car there today, and it was a highly positive experience from the time we first arrived. We searched a wide geographical area since there are no Lexus dealers near where we live. This dealership was by far the most competitive price-wise and was easy to work with. They were very busy today, yet the staff members worked well together as a team to keep things moving along. Adriana Cerlat was our salesperson, and we exchanged several emails back and forth before we ever arrived today, which saved a lot of time. We reached an agreement on our purchase price within 15-20 minutes of arriving because of Adriana’s willingness to provide lots of information in advance and give a firm quote via email. They didn’t have the exact car we wanted on the lot, but they located precisely the car we wanted and brought it in for us, just as Adriana told us they would do. Mike Brice, who is also a sales consultant there, went out of his way to help us as well, assisting with paperwork when Adriana was busy, answering our questions, recommending a great local lunch spot, and even offering to charge our iPhone. The business manager, whose name we can’t recall, was also very good. He nicely informed us about the extended warranty and protection packages, yet there wasn’t pressure to purchase packages we weren’t interested in, which has not always been our experience on past car purchases at other dealerships. After doing a lot of research and price shopping, we drove about 500 miles round-trip to purchase our new car, and it was absolutely worth it!

GOOGLE
Pedro Ferrer Delgado
Full Star Full Star Full Star Full Star Full Star
4-6-2019
YAHOO
Roman K.
Full Star Full Star Full Star Full Star Full Star
4-10-2019
Roman K.

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge!

YELP
Roman K.
Full Star Full Star Full Star Full Star Full Star
4-10-2019
Roman K.

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge!

DEALERRATER
RomanK
Full Star Full Star Full Star Full Star Full Star
4-10-2019
Great experience! Thanks!

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge!

GOOGLE
Yogesh Arora
Full Star Full Star Full Star Full Star Full Star
3-23-2019
GOOGLE
Jerry G
Full Star Full Star Full Star Full Star Full Star
3-3-2019

Very pleasant experience buying car here . My sales person was very professional and upfront about everything . I will definitely purchase another Lexus from the store and David Kay will be my sales person .

GOOGLE
Gugulethu Mhlungu
Full Star Full Star Full Star Full Star Full Star
3-26-2019

soda soda

GOOGLE
Emiliana Sarna
Full Star Full Star Full Star Full Star Full Star
3-8-2019

We like to complement David Kay for outstanding customer service and helping us pick perfect car for my daughter.next car will be purchased at this store from David for sure.

GOOGLE
Full Star Full Star Full Star Full Star Full Star
3-7-2019

Excellent service

GOOGLE
Luis Farinacci
Full Star Full Star Full Star Full Star Empty Star
3-26-2019

Excellent dealer but they have high price in used cars.

GOOGLE
Tedi Kahn
Full Star Full Star Full Star Full Star Full Star
3-8-2019

I purchased a used Civic from Mike Brice almost 3 years ago. I had a positive experience at the time, but didn’t realize how great until a few days ago. He sold me an extended warranty on the car and tires, “I probably just wasted that money” I thought at the time. I have had 2 tires replaced and just needed a new heater core. Lexus covered everything with no hassle or arguments. I feel am appreciative that Mike offered this.

DEALERRATER
Howard
Full Star Full Star Full Star Full Star Full Star
3-11-2019
Very Pleased

I am delighted with my new 2019 ES300H Lexus. The ride is comfortable and I like the styling, both exterior and interior. The gas mileage is outstanding. This is my first Lexus. The salesman at Lexus of Highland Park, David Kay, was very knowledgeable. He showed me several different models and he did so without any pressure. The price I paid was competitive with other dealerships I visited. I met the dealership owner and he was very welcoming. The technology specialist was also very helpful in getting me to understand how to use the car’s many features.

CARGURUS
andrew
Full Star Full Star Full Star Full Star Full Star
3-6-2019

best

YELP
Calvin C.
Full Star Full Star Full Star Full Star Full Star
3-4-2019

I purchased a car sight unseen from Jeff Goldman and I am glad I did. He was professional in every step and all the way to having assisted with shipping the car to me. More over, the communication was top notch!! I really appreciate the experience and the RX350 looks and drives excellent around my small community block!!. I do need to get it the car inspected and registered in the next week. With that positive experience, I strongly recommend Jeff @ Lexus Highland Park. Thanks Jeff!!