Lexus of Highland Park
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Lexus of Highland Park Globe icon 2930 Skokie Valley Rd Highland Park , IL 60035 Lexus of Highland Park Phone icon Sales: 847-282-4874     Service: 847-282-4957     Parts: 847-282-4843

Testimonials

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Eric G
Full Star Full Star Full Star Full Star Full Star
3-15-2020

We were in the market for a Lexus RX 350. Over the years we have purchased other vehicles including 3 Lexus vehicles and had to deal with the never-ending negotiation process and always left unsure if we got the best deal possible. Lexus of Highland Park was the first dealership that we felt we got a good price without any haggling or constant back-and-forth negotiations for the purchase of our Lexus RX 350. Our sales rep (Erick Perez) and the manager (Mike Brice) were professional, friendly, patient and accommodating. Lexus of Highland Park is now our #1 Lexus dealership for our future Lexus search and purchases.

YELP
Eric G.
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Eric G.

We were in the market for a Lexus RX 350. Over the years we have purchased other vehicles including 3 Lexus vehicles and had to deal with the never-ending negotiation process and always left unsure if we got the best deal possible. Lexus of Highland Park was the first dealership that we felt we got a good price without any haggling or constant back-and-forth negotiations for the purchase of our Lexus RX 350. Our sales rep (Erick Perez) and the manager (Mike Brice) were professional, friendly, patient and accommodating. Lexus of Highland Park is now our #1 Lexus dealership for our future Lexus search and purchases.

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Matt Rawson
Full Star Full Star Full Star Full Star Full Star
3-1-2020

Purchased a Uded Linken MKX. Dana was our sales person. She was absolutely fantastic! Very smooth experience! The car was exquisitely detailed. Purchase it sight unseen in person. Most definitely would use again. Very satisfied customer.

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Matt Allen
Full Star Full Star Full Star Full Star Full Star
2-28-2020

Great sales experience with Erick and the entire team!

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Kate S.
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Kate S.

While I didn't end up purchasing from this dealership, I wanted to write a review because I did have a great experience here. It's a very long story, but essentially there was an issue with the car I intended to purchase, and I appreciate that they were honest with me about it up front rather than trying to cover it up just to close the deal and make the sale. They have integrity here. I was then going to get a different car color, but then some things in my personal life came up that put everything on hold for a few weeks. By the time I was ready to get a car, they didn't have the one I wanted in stock, but another dealership that was even closer to me did, so instead of waiting for a dealer trade I went ahead with the other dealership. But, everyone at Highland Park was great - I worked with Ken and Daniel and they were very accommodating and patient, and it's very low-pressure here. A lot of people complain on here about the "Lexus Plus" no-haggle setup, but in all my extensive research and trying to get other dealers to negotiate, HP's pricing was extremely fair and most other dealerships "best and final" offer was higher than HP's set pricing. It was also extremely straight-forward in terms of the one-person from start to finish process. The dealership is also very nice inside, which I would expect from Lexus, but wasn't always the case at other Lexus dealerships. Everyone I interacted with was kind and helpful, so this place does take some of the stress out of a car buying.

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Alex Mardari
Full Star Full Star Full Star Full Star Full Star
2-20-2020

I worked whit ken ,very calm and respectful person !

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Moses N.
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Moses N.

It was a pleasure dealing with Carl. We appreciated his honesty, straight forward approach, and calm demeanor. He took the time to explain how Lexus Plus worked and we appreciated the fact that he showed documentation supporting the fact that the price being offered for the Mazda3 was reasonable. It was nice that we didn't have to get shuffled around to other departments to handle the agreement to purchase the car and the payment. Carl took care of everything. We are very pleased with the car that we purchased from Carl and Lexus of Highland Park.

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Esteban Desfassiaux
Full Star Full Star Full Star Full Star Full Star
2-7-2020

Very polite and professional staff

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Dad Dad
Full Star Full Star Full Star Empty Star Empty Star
2-3-2020
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Kristy Jansen
Full Star Full Star Full Star Full Star Full Star
2-2-2020

We drove from Omaha Nebraska for a great deal. When we got there we found out we were going to get a greater deal than expected! No haggle or hassle with up sales! I will drive 7.5 hours for our next purchase, no questions asked! Eric and his team deserve the 100% satisfaction rate.

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hayley rauhaus
Full Star Full Star Full Star Full Star Full Star
1-24-2020
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Jill Vanschlndel
Full Star Full Star Full Star Full Star Full Star
12-30-2019

Very nice cars and I would recommend the place

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GuruNGZKT
Full Star Full Star Full Star Full Star Full Star
12-29-2019

Quick response

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Zoup Zupancic
Full Star Full Star Full Star Full Star Full Star
12-27-2019
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John Cochran
Full Star Full Star Full Star Full Star Full Star
12-22-2019
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Annie R.
Full Star Full Star Full Star Full Star Full Star
12-20-2019

Brought my car in for regular (25K) maintenance and to have a dent repaired. Worked with Haley who explained everything and was able to give me a loaner car. My car took a bit longer with its repairs because an item had to be sent off the premises. However Haley kept in contact with me on a regular basis. Had a slight issue once I got my car back but once again Haley handled it in a very professional and swift manner. Will definitely take my car back there for maintenance and repairs.

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Vickylynn2605
Full Star Full Star Full Star Empty Star Empty Star
12-10-2019

Can never get answers to emails in a timely manner. Never received a phone call. When buying a jeep, I want someone that knows jeeps. Doesn't have to Google my questions.

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Nana Owusuwaa Peters
Full Star Full Star Full Star Full Star Full Star
12-5-2019
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Ayo Akorede
Full Star Full Star Full Star Full Star Full Star
11-23-2019
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mitch hirsch
Full Star Full Star Full Star Full Star Full Star
11-18-2019

Mike and Gary in parts went above and beyond my expectations for some touch up paint I needed making this dealership the one I always come to for parts, service, and cars!!!

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Nicki Hojnacki
Full Star Full Star Full Star Full Star Full Star
11-11-2019

I could not have had a better experience. From the moment we walked in and started chatting with Julio Gomez (finance extraordinaire) to meeting with Mario and test driving my RX 350, every minute was AWESOME. I highly recommend Lexus of Highland Park, in every way. Customer service, financing, selection, everything. Thank you, Mario and Julio! ❤

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Mark Mills
Full Star Full Star Full Star Full Star Full Star
11-9-2019
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J B
Full Star Full Star Full Star Full Star Full Star
11-2-2019
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Aneta Chudowski
Full Star Full Star Full Star Full Star Full Star
10-26-2019
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GuruSGYP4
Full Star Full Star Full Star Full Star Full Star
10-19-2019

Prompt reply

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Adriana Rodriguez
Full Star Full Star Full Star Full Star Full Star
9-20-2019

Troy was my husband and I salesman and let me tell you he is awesome. He took very good care of us, he’s very professional. He made us feel welcome the very moment we sat on those fancy chairs lol He mentioned being new to the company but do not let your car buying experience drop to the floor because of that he was great at everything he had to do, answered questions with his best knowledge and most importantly with all his honesty, I would highly recommended Troy. Thank you very much Troy and everyone who helped us, everyone at Lexus of highland park meets customers needs accordingly. And let me tell you Troy went on and beyond with his work he contacted my husband several times now to keep us up to date with our cars and if he had to send photos he did so as well. My husband and I are very grateful and pleased with Troy, thank you again

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gigi ngala
Full Star Full Star Full Star Full Star Empty Star
9-18-2019
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Karmalady
Full Star Full Star Full Star Full Star Full Star
9-11-2019

Quick response to my inquiry and continued contact.

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Krystyna Pokorny
Full Star Full Star Full Star Full Star Full Star
9-9-2019

I am very thankful for the service I recieve all the time From Justin Harman. Yes such a good gentleman.

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Gary Naskrent
Full Star Full Star Full Star Full Star Full Star
9-1-2019

Excellent staff - Adriana

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Maria Kulhawik
Full Star Full Star Full Star Full Star Full Star
8-29-2019
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Rita Meskauskaite
Full Star Full Star Full Star Full Star Full Star
8-24-2019
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Matthew Myers
Full Star Full Star Full Star Full Star Full Star
8-23-2019
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Eric Damisch
Full Star Full Star Full Star Full Star Empty Star
8-4-2019

Very clean dealership and of course the Lexus vehicles are some of my favorite cars. Staff is ok also.

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Christina L.
Full Star Full Star Full Star Full Star Full Star
7-31-2019