Lexus of Highland Park Search
Lexus of Highland Park phone
Lexus of Highland Park Search
Lexus of Highland Park Globe icon 2930 Skokie Valley Rd Highland Park , IL 60035 Lexus of Highland Park Phone icon Sales: 847-282-4874     Service: 847-282-4957     Parts: 847-282-4843

SERVICE DEPARTMENT

Our Location

Lexus of Highland Park
2930 Skokie Valley Rd
Highland Park , IL 60035

Service: 847-282-4957
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Complimentary 15,000 Mile Service
Complimentary 15,000 Mile Service

*If you have completed your 5,000-mile and 10,000-mile scheduled maintenance services at Lexus of Highland Park, your vehicle qualifies for a Complimentary 15,000 Mile Service!

*Starting with 2022 Lexus Models Only. Not to be combined with other offers. No cash value. Cannot be combined with other offers or specials. Must be present at the time of write-up. Valid only at Lexus of Highland Park. Lexus vehicles only.

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All NEW Upgraded Car Wash and Hours : *Free Car Wash: Lexus owners! Lexus of Highland Park Customers!
All NEW Upgraded Car Wash and Hours

*Free Car Wash: Lexus owners! Lexus of Highland Park Customers!

Monday - Friday 1:00 PM - 5:00 PM

Saturdays 12:00 PM - 3:00 PM

Additional Staff added for your convenience!
Fully upgraded car wash!

*Lexus vehicles only. No cash value. Cannot be combined with other offers or specials. Valid only at Lexus of Highland Park only.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Manager Stanley Carthers
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Service Manager
Stanley Carthers
Lexus Service Advisor Ray Lopez
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847 861 5858
Lexus Service Advisor
Ray Lopez
Lexus Service Advisor Dino Rollery
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With Lexus of Highland Park since 2004
Lived in the Highland park area all my life.
I have probably met most customers in the dealership.
(847) 861-5856
Lexus Service Advisor
Dino Rollery
Lexus Service Advisor Ryan Hurlbutt
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847 861 5859
Lexus Service Advisor
Ryan Hurlbutt
Lexus Service Advisor Patrick Henning
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(847) 861-5853
Lexus Service Advisor
Patrick Henning
Lexus Service Advisor Katy Eidle
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(847) 861-5855
Lexus Service Advisor
Katy Eidle
Lexus Certified Technician Kevin McKevett
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With Lexus of Highland Park since 1992
Love Fishing, snowmobiling, Demolition Derby and most importantly, OMOTENASHI
Lexus Certified Technician
Kevin McKevett
Master Certified Technician John Stubbs
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With Lexus of Highland Park since 1999
Love Fishing, the outdoors, power sports & emptying beer cans!!
I did not always have gray hair. It may be genetic or possibly from trying to figure out what multiplexing means!
Master Certified Technician
John Stubbs
Master Diagnostic Specialist David Kaminsky
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With Lexus of Highland Park since 2001
I love restoring Garden Tractors
I treat every vehicle I work on as they were my own.
Master Diagnostic Specialist
David Kaminsky
Lexus Certified Technician Kimball Kelly
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With Lexus of Highland Park since 2005
Family is life
I treat every car that I repair as if they were my own car.
Lexus Certified Technician
Kimball Kelly
Lexus Certified Technician Robert  Schrimpf
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With Lexus of Highland Park since 2007
Family time, Hunting and Watching my kid playing Hockey are my favorite things to do!
I want to make every car I work on Great Again!
Lexus Certified Technician
Robert Schrimpf
Master Certified Technician Mike Erk
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With Lexus of Highland Park since 2009
Master Certified Technician
Mike Erk
Master Certified Technician Dan Amaro
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With Lexus of Highland Park since 2010
Watching my kids hockey games are my favorite things.
I enjoy taking cross country road trips with Family during the Summer.
I treat the cars I service like my kids were riding in them.
Master Certified Technician
Dan Amaro
Master Certified Technician Josef Meltzer
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With Lexus of Highland Park since 2012
I love four wheeling, Kayaking and Grilling.
I've worked on cars, bikes and basically anything since before I could drive.
Volunteering at JCC on weekends
Master Certified Technician
Josef Meltzer
Lexus Certified Technician Roberto Rodriguez Martinez
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With Lexus of Highland Park since 2020
Lexus Certified Technician
Roberto Rodriguez Martinez
Lexus Certified Apprentice Anthony Barreto
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With Lexus of Highland Park since 2020
Lexus Certified Apprentice
Anthony Barreto
Lexus Certified Apprentice Oswaldo Diaz
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With Lexus of Highland Park since 2022
Lexus Certified Apprentice
Oswaldo Diaz
Lexus Lube Technician Anthony Parra
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With Lexus of Highland Park since 2022
Lexus Lube Technician
Anthony Parra
Lexus Service Greeter Patrick Clarke
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Lexus Service Greeter
Patrick Clarke
Porter Roy Toledo
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With Lexus of Highland Park since 1997
Porter
Roy Toledo
Porter Ignacio Castrejon
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With Lexus of Highland Park since 1997
Porter
Ignacio Castrejon
Porter Felix Rodriguez
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With Lexus of Highland Park since 2002
Porter
Felix Rodriguez
Porter Silvino Castrejon
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With Lexus of Highland Park since 2016
Porter
Silvino Castrejon

Contact Information

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I recently brought my Lexus RX 350 into Lexus at Highland Park for an oil change and to have a noise checked out that I’d been hearing from the back of the vehicle. They weren’t able to fully diagnose the noise before closing and needed more time, but my service advisor Patrick H. immediately...

- Kasia Skrzypinski, GOOGLE

Ty Lexus of HP. I was a last minute call for a maintance appt and they fit me right in and got me out earlier than expected. Ty to Patrick and the entire service team.

- Joel Gordon, GOOGLE

Five stars! Just visited Lexus of Highland Park —absolute pros! The team was super helpful, genuinely pleasant, and made the whole experience a breeze. Highly recommend!

- R B, GOOGLE

I recently purchased a vehicle from Lexus of Highland Park and was thoroughly impressed by the entire experience, which felt personalized and pressure-free from start to finish. This high level of service is entirely due to the professional and patient team there. My consultant, was outstanding. He...

- Riley Conner, GOOGLE

Quick and friendly service. The team is very attentive.

- Tania Herbert, GOOGLE

This 5 star review goes to Stanley Catothers and his Service Team. Always a great service team to deal with (I'm on my 3rd Lexus) but Stanley went above and beyond for me this time. Customer service like no other. THANK YOU!!!!

- Nancy Lane, GOOGLE

Lexus of Highland Park is the only place I will go to service my Lexus. Great customer service every single time!

- anna harris, GOOGLE

Today we are giving five stars because of Patrick (think he's one of the technicians). The battery on my mom's 1.5 year old (15k mi) car died inexplicably. We asked why and some mouthy service guy blamed it on inaccurate assumptions about my mom's driving habits (pro tip: some people are just...

- Cara Sawyer, GOOGLE

Lexus of Highland Park stands as my preferred Lexus dealership. Despite visiting several locations, I must assert that this particular establishment surpasses all others in my opinion. Although I reside closer to another Lexus dealership, I make the effort to travel further solely to experience the...

- A, GOOGLE

Dana Anderson is a treasure to the car-buying world. Her title of "Master Certified Lexus Consultant" is spot on. Far and away the best experience I've had in 30 years of car buying. She answered my mirriad of questions, found the exact car I wanted (and brought it in from out of state!), and did...

- Erik Bergstrom, GOOGLE

Another excellent experience with the service department. I have been servicing our 2 Lexus vehicles there for over 20 years and the quality of service has remained top notch. At my most recent visit Patrick Henning was my service adviser and he provided exceptional service and guidance throughout...

- Donald Schwartz, GOOGLE

I took my “new” pre-owned Lexus to Lexus of Highland Park for a duplicate key fob. I was treated wonderfully by Ryan. The work was done quickly and for less money than I expected. Also the service area is spotless with a comfortable waiting area. I will definitely return when I need service in...

- cpbaker1, GOOGLE

Very Good service. Ryan was extremely helpful. I would recommend Lexus Highlander Park

- Nelu Dobre, GOOGLE

I am a longtime customer of Lexus of Highland Park. That is due, in no small part, to the great service that I have always received from its Service Department. I recently had my 2019 ES 350 in for routine service. After rotating my tires, a tire pressure sensor was not working, so I needed to...

- Kenneth Henry, GOOGLE

My experience at Highland Park Lexus exceed my expectations! Very professional and seamless check in and check out!

- Yvonne Hurlbutt, GOOGLE

Lexus of Highland Park is top notch. They treat you well and with respect. Patrick the service advisor who helped me is super sharp, straight to the point and doesn’t waste time. Best Lexus I’ve ever been to. Highly recommend!

- Andriy Herus, GOOGLE

Highland Park Lexus as always provides outstanding customer service in its service department. Shout out to both Ryan and Ray for always being so helpful.

- Susan Serota, GOOGLE

The service department is full of A+ humans… I cannot speak highly enough of the crew at Lexus HP, who went out of their way to put the customer first. We had an issue with our GX550 & they jumped to assist. Stanley is a legend…you’re going to leave much better than you came if you’re...

- Brandon Ehrhardt, GOOGLE

Three years ago I purchased my Lexus xn 350 in here. I came here for maintenance oil change few times they do quickly sometimes they were very happy drops off my car at my work with smiling….in few weeks i got hit on the back … they fix for me so pretty i can tell . My insurance paid gor total...

- MiMi Ho, GOOGLE

Highland Park Lexus are highly recommended for their professional service I personally have had quality care for my vehicles over the years and I've enjoyed the customer service that I received from Ryan , Patrick and Ray.

- Big TYME, GOOGLE

I took my Lexus for my 2-year service appointment, which was my first paid service since the first 3 are free if you purchase your car there. I was fairly hesitant to get the service there since it’s more expensive than taking it to a neighborhood shop or something, but the service provided by...

- Faith Moon, GOOGLE

Took my vehicle in for the 15k service. Arvin Javier in the service department was awesome and made the appointment seamless. On time, great communication and super friendly. Highly recommend!

- Terri Laux, GOOGLE

Lexus of highland park is the Best! From sales, to the service advisors, porters and techs, they are hands down the Best! Highly recommend!

- Joanne Halas, GOOGLE

The experience with Lexus of highland park is unmatched! What a luxurious dealership. Service is exceptional & reasonable.

- Grace Allen, GOOGLE

I recently switched to Lexus of Highland Park after a frustrating experience at another dealership, and I couldn’t be happier with the change. Even though it’s a longer drive for me, it’s absolutely worth it. The staff here are friendly, professional, and most importantly, honest. I really...

- Jen L, GOOGLE

Top-notch experience! Daniel and his team were incredibly responsive and went out of their way to allocate the exact car. No games or gimmicks. Professional, attentive, and a pleasure to work with—highly recommend Lexus of Highland Park.

- Evan Napolitano, GOOGLE

The service we have enjoyed with Lexus of Highland Park has always been fast, friendly and efficient. If recommended services are necessary, they have always been presented in a respectful manner, rather then the "get this done or you will die" urgency of other dealerships. LHP has been in our...

- Phil Barker, GOOGLE

Quick and reasonably priced maintenance services. I highly recommend this place. I've serviced my Lexus cars here for years.

- Patrick Chu, GOOGLE

Lexus of Highland Park did a 15,000 mile inspection on my NX 350 Hybrid went smoothly and surprisingly didn’t cost a fortune! The service guys are always helpful and I think the service manager is awesome. Always friendly and fun to chat with!

- Barbara Thompson, GOOGLE

I recently visited Lexus of Highland Park for the 30,000 maintenance on our 2023 NX350 Hybrid. As always, the Lexus Service Team did an excellent job in providing me with a loaner car and explaining the charges associated with this usual maintenance. Arvin was the lead and it was a true pleasure as...

- Gerard Wagner, GOOGLE

I leased my 2022 Lexus RX350 from Lexus of Highland Park and eventually purchased the car. The Sales team was absolutely professional and made me feel at ease. But when I needed service on my car, Ryan, in the service department, always takes excellent care of me. The entire service department is...

- Carmen Gunning, GOOGLE

Great service. Leased and purchased several cars here.

- Misha BSheva, GOOGLE

Vito was amazing from showing car to explainig every details about all difference between cars. I had too many questions he answered all patiently. He was great once we confirm the car and communicating for any changes and arrival and everything. All in all he is amazing thank you Vito

- Avani Jadav, GOOGLE

As always, great experience at Lexus of HP. Fast, reliable, service. No unnecessary service performed or pushed at me. Convenient times and able to work while I wait! My service advisor Arvin was professional and pleasant. I really appreciate the service I get whenever I go to Lexus of HP!

- Erik Nistad, GOOGLE

I been to few Lexus dealers and other dealerships in surrounding area and I have to say my experience with Wayne was head and shoulder above the rest. I met Wayne three times, 1st time, i didnt realized the deal he offer was really good at the time, by the time I did my research and went back to...

- david z, GOOGLE

I recently brought in my car to be serviced at Lexus of Highland Park. My contact was Ray Lopez, the acting service manager. The quality of the service provided on my vehicle was excellent as usual. However, there was a misunderstanding and the service department provided more service than what I...

- David Fetter, GOOGLE

I was able to get an appointment right away. They took me in right away and I was given a loaner car. Dino explained everything to me on the workings of the car. He called me almost exactly when he expected my car to be done. It was the price I expected except when I got home I noticed a $6.15...

- cookie winner, GOOGLE

Dino, service advisor, was extremely helpful and very professional. Only down side was to fill up the loaner when return.

- Yung Chris Kim, GOOGLE

My reason for a 3-star rating is because of price switching. Back in September I negotiated a price for a new set of tires, when I arrived to get them installed, the price was almost $200 higher. Then in October I called to schedule a 30,000 mile maintenance service and was quoted $505 minus a 15%...

- Peter Jakubowicz, GOOGLE
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