Lexus of Highland Park
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Lexus of Highland Park Globe icon 2930 Skokie Valley Rd Highland Park , IL 60035 Lexus of Highland Park Phone icon Sales: 847-282-4874     Service: 847-282-4957     Parts: 847-282-4843

ONE PRICE.

ONE POINT OF CONTACT.

CAR BUYING, SIMPLIFIED.

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Troy was my husband and I salesman and let me tell you he is awesome. He took very good care of us, he’s very professional. He made us feel welcome the very moment we sat on those fancy chairs lol He mentioned being new to the company but do not let your car buying experience drop to the floor...View More

Quick response to my inquiry and continued contact.

I am very thankful for the service I recieve all the time From Justin Harman. Yes such a good gentleman.

Excellent staff - Adriana

Very clean dealership and of course the Lexus vehicles are some of my favorite cars. Staff is ok also.

I have been a customer of Lexus Highland Park for 12 years. The service is phenomenal and professional. I absolutely love the care I get every single time. Margaret

Definitely would recommend this place. I had trouble changing my plates because the screws were rusted so I went to the dealership to have them help me and they helped free of charge. They even gave me a new Lexus Highland Park license plate holder for free. The people here are also very friendly.

I was in this past Saturday and I was working with Adriana. She was very patient, knowledgeable, and thorough. She went through each program for warrantees tires etc. She showed me every option on the car and how to use it… And she set up my cell phone. I highly recommend Lexus of Highland Park...View More

Very professional and courteous

Dealer was prompt with follow up, communicated well on all fronts and kept me posted on status of potential car sale, pti e reduction etc. On arrival, car did not meet my requirements but he quickly worked to find me another.

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park...View More

Nice Lexus store!!

My sales person was Adriana Cerlat. She is the best sales person I ever met, she is very professional and knowledgeable. She made the whole process simple, easy and joyful. I would recommend Adriana to family and friends.I will definitely purchase another Lexus with Adriana .

We bought a car there today, and it was a highly positive experience from the time we first arrived. We searched a wide geographical area since there are no Lexus dealers near where we live. This dealership was by far the most competitive price-wise and was easy to work with. They were very busy...View More

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park...View More

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park...View More

I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park...View More

Very pleasant experience buying car here . My sales person was very professional and upfront about everything . I will definitely purchase another Lexus from the store and David Kay will be my sales person .

soda soda

We like to complement David Kay for outstanding customer service and helping us pick perfect car for my daughter.next car will be purchased at this store from David for sure.

Excellent service

Excellent dealer but they have high price in used cars.

I purchased a used Civic from Mike Brice almost 3 years ago. I had a positive experience at the time, but didn’t realize how great until a few days ago. He sold me an extended warranty on the car and tires, “I probably just wasted that money” I thought at the time. I have had 2 tires replaced...View More

I am delighted with my new 2019 ES300H Lexus. The ride is comfortable and I like the styling, both exterior and interior. The gas mileage is outstanding. This is my first Lexus. The salesman at Lexus of Highland Park, David Kay, was very knowledgeable. He showed me several different models and he...View More

best

I purchased a car sight unseen from Jeff Goldman and I am glad I did. He was professional in every step and all the way to having assisted with shipping the car to me. More over, the communication was top notch!! I really appreciate the experience and the RX350 looks and drives excellent around my...View More

LEXUS PLUS FAQ

What is Lexus Plus?

Lexus Plus is a new, straightforward and simplified process that launched in select dealerships beginning in April of 2016. It is the next chapter of the Lexus continuous commitment to an elevated luxury dealership experience. Created to make the experience more enjoyable for our guests, it includes one price on every item available for purchase and one point of contact that can assist from start to finish.

What are the specifics of the program?

There are two key features of the program:

  • One price -- Lexus Plus dealers will provide fair market-value prices for every offering available for purchase at a dealership. This transparent pricing approach includes new and pre-owned vehicles, service packages, accessories, and more.
  • One point of contact – As a guest, you’ll have one associate throughout every sales and service experience—from the initial introduction through the delivery. Their goal is not to sell you anything, but rather to help you in any way they can. Always on your terms and timeline.
  • What makes the Lexus Plus program different?

    With Lexus Plus, every dealership process will be simplified -- more straightforward and reflective of a true luxury experience. Each guest can purchase or lease their vehicle for a fair price without having to negotiate or work with multiple associates. With a single point of contact, the vehicle service experience will also be easier and more transparent.

    Does Lexus plan to roll out this program across all its dealerships eventually? What is the timing?

    We anticipate that more dealerships will participate in the Lexus Plus program as the initiative progresses. Lexus Plus is a program that dealers can opt to participate in – but are not required to. As the program develops, we expect a steady growth of dealers signing up.

    Why can’t a dealership offer Lexus Plus, as well as the traditional pricing model and let customers choose which kind of pricing they prefer?

    While our unwavering commitment to exceptional customer service is evident in whichever Lexus dealer you visit, the kind of seamless, customer-empowered experience that Lexus Plus is intended to create requires a complete shift in the thought process as well as the operational aspects of a dealership.