Lexus of Highland Park
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Lexus of Highland Park Globe icon 2930 Skokie Valley Rd Highland Park , IL 60035 Lexus of Highland Park Phone icon Sales: 847-282-4874     Service: 847-282-4957     Parts: 847-282-4843

ONE PRICE.

ONE POINT OF CONTACT.

CAR BUYING, SIMPLIFIED.

OVERVIEW VIDEO

We were in the market for a Lexus RX 350. Over the years we have purchased other vehicles including 3 Lexus vehicles and had to deal with the never-ending negotiation process and always left unsure if we got the best deal possible. Lexus of Highland Park was the first dealership that we felt we got...View More

We were in the market for a Lexus RX 350. Over the years we have purchased other vehicles including 3 Lexus vehicles and had to deal with the never-ending negotiation process and always left unsure if we got the best deal possible. Lexus of Highland Park was the first dealership that we felt we got...View More

Purchased a Uded Linken MKX. Dana was our sales person. She was absolutely fantastic! Very smooth experience! The car was exquisitely detailed. Purchase it sight unseen in person. Most definitely would use again. Very satisfied customer.

Great sales experience with Erick and the entire team!

While I didn't end up purchasing from this dealership, I wanted to write a review because I did have a great experience here. It's a very long story, but essentially there was an issue with the car I intended to purchase, and I appreciate that they were honest with me about it up front rather than...View More

I worked whit ken ,very calm and respectful person !

It was a pleasure dealing with Carl. We appreciated his honesty, straight forward approach, and calm demeanor. He took the time to explain how Lexus Plus worked and we appreciated the fact that he showed documentation supporting the fact that the price being offered for the Mazda3 was reasonable....View More

Very polite and professional staff

We drove from Omaha Nebraska for a great deal. When we got there we found out we were going to get a greater deal than expected! No haggle or hassle with up sales! I will drive 7.5 hours for our next purchase, no questions asked! Eric and his team deserve the 100% satisfaction rate.

Very nice cars and I would recommend the place

Quick response

Brought my car in for regular (25K) maintenance and to have a dent repaired. Worked with Haley who explained everything and was able to give me a loaner car. My car took a bit longer with its repairs because an item had to be sent off the premises. However Haley kept in contact with me on a regular...View More

Can never get answers to emails in a timely manner. Never received a phone call. When buying a jeep, I want someone that knows jeeps. Doesn't have to Google my questions.

Mike and Gary in parts went above and beyond my expectations for some touch up paint I needed making this dealership the one I always come to for parts, service, and cars!!!

I could not have had a better experience. From the moment we walked in and started chatting with Julio Gomez (finance extraordinaire) to meeting with Mario and test driving my RX 350, every minute was AWESOME. I highly recommend Lexus of Highland Park, in every way. Customer service, financing,...View More

Prompt reply

Troy was my husband and I salesman and let me tell you he is awesome. He took very good care of us, he’s very professional. He made us feel welcome the very moment we sat on those fancy chairs lol He mentioned being new to the company but do not let your car buying experience drop to the floor...View More

Quick response to my inquiry and continued contact.

I am very thankful for the service I recieve all the time From Justin Harman. Yes such a good gentleman.

Excellent staff - Adriana

Very clean dealership and of course the Lexus vehicles are some of my favorite cars. Staff is ok also.

LEXUS PLUS FAQ

What is Lexus Plus?

Lexus Plus is a new, straightforward and simplified process that launched in select dealerships beginning in April of 2016. It is the next chapter of the Lexus continuous commitment to an elevated luxury dealership experience. Created to make the experience more enjoyable for our guests, it includes one price on every item available for purchase and one point of contact that can assist from start to finish.

What are the specifics of the program?

There are two key features of the program:

  • One price -- Lexus Plus dealers will provide fair market-value prices for every offering available for purchase at a dealership. This transparent pricing approach includes new and pre-owned vehicles, service packages, accessories, and more.
  • One point of contact – As a guest, you’ll have one associate throughout every sales and service experience—from the initial introduction through the delivery. Their goal is not to sell you anything, but rather to help you in any way they can. Always on your terms and timeline.
  • What makes the Lexus Plus program different?

    With Lexus Plus, every dealership process will be simplified -- more straightforward and reflective of a true luxury experience. Each guest can purchase or lease their vehicle for a fair price without having to negotiate or work with multiple associates. With a single point of contact, the vehicle service experience will also be easier and more transparent.

    Does Lexus plan to roll out this program across all its dealerships eventually? What is the timing?

    We anticipate that more dealerships will participate in the Lexus Plus program as the initiative progresses. Lexus Plus is a program that dealers can opt to participate in – but are not required to. As the program develops, we expect a steady growth of dealers signing up.

    Why can’t a dealership offer Lexus Plus, as well as the traditional pricing model and let customers choose which kind of pricing they prefer?

    While our unwavering commitment to exceptional customer service is evident in whichever Lexus dealer you visit, the kind of seamless, customer-empowered experience that Lexus Plus is intended to create requires a complete shift in the thought process as well as the operational aspects of a dealership.