New 2019 Lexus UX 250h Base in Highland Park , IL

“ I could not have had a better experience. From the moment we walked in and started chatting with Julio Gomez (finance extraordinaire) to meeting with Mario and test driving my RX 350, every minute was AWESOME. I highly recommend Lexus of Highland Park, in every way. Customer service, financing, selection, everything. Thank you, Mario and Julio! ❤ ”

“ Prompt reply ”

“ Didn't buy from them, but very straightforward in our conversations. No-nonsense experience. ”

“ I had really good experience with them, I ended up buying a car from them. Salesman Wally was really helpful and they have a really friendly atmosphere there for customer. I’d give them 5/5 stars for their service. ”

“ Troy was my husband and I salesman and let me tell you he is awesome. He took very good care of us, he’s very professional. He made us feel welcome the very moment we sat on those fancy chairs lol He mentioned being new to the company but do not let your car buying experience drop to the floor because of that he was great at everything he had to do, answered questions with his best knowledge and most importantly with all his honesty, I would highly recommended Troy. Thank you very much Troy and everyone who helped us, everyone at Lexus of highland park meets customers needs accordingly. And let me tell you Troy went on and beyond with his work he contacted my husband several times now to keep us up to date with our cars and if he had to send photos he did so as well. My husband and I are very grateful and pleased with Troy, thank you again ”

“ Quick response to my inquiry and continued contact. ”

“ I am very thankful for the service I recieve all the time From Justin Harman. Yes such a good gentleman. ”

“ Excellent staff - Adriana ”

“ Very clean dealership and of course the Lexus vehicles are some of my favorite cars. Staff is ok also. ”

“ I have been a customer of Lexus Highland Park for 12 years. The service is phenomenal and professional. I absolutely love the care I get every single time. Margaret ”

“ Definitely would recommend this place. I had trouble changing my plates because the screws were rusted so I went to the dealership to have them help me and they helped free of charge. They even gave me a new Lexus Highland Park license plate holder for free. The people here are also very friendly. ”

“ I was in this past Saturday and I was working with Adriana. She was very patient, knowledgeable, and thorough. She went through each program for warrantees tires etc. She showed me every option on the car and how to use it… And she set up my cell phone. I highly recommend Lexus of Highland Park and Adriana ”

“ Very professional and courteous ”

“ Dealer was prompt with follow up, communicated well on all fronts and kept me posted on status of potential car sale, pti e reduction etc. On arrival, car did not meet my requirements but he quickly worked to find me another. ”

“ I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge! ”

“ Nice Lexus store!! ”

“ We bought a car there today, and it was a highly positive experience from the time we first arrived. We searched a wide geographical area since there are no Lexus dealers near where we live. This dealership was by far the most competitive price-wise and was easy to work with. They were very busy today, yet the staff members worked well together as a team to keep things moving along. Adriana Cerlat was our salesperson, and we exchanged several emails back and forth before we ever arrived today, which saved a lot of time. We reached an agreement on our purchase price within 15-20 minutes of arriving because of Adriana’s willingness to provide lots of information in advance and give a firm quote via email. They didn’t have the exact car we wanted on the lot, but they located precisely the car we wanted and brought it in for us, just as Adriana told us they would do. Mike Brice, who is also a sales consultant there, went out of his way to help us as well, assisting with paperwork when Adriana was busy, answering our questions, recommending a great local lunch spot, and even offering to charge our iPhone. The business manager, whose name we can’t recall, was also very good. He nicely informed us about the extended warranty and protection packages, yet there wasn’t pressure to purchase packages we weren’t interested in, which has not always been our experience on past car purchases at other dealerships. After doing a lot of research and price shopping, we drove about 500 miles round-trip to purchase our new car, and it was absolutely worth it! ”

“ I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge! ”

“ I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge! ”

“ I had the absolute best experience with Lexus of Highland Park. I had them order and paint a new front bumper for an 04 LS430. Jim McLaughlin is extremely professional and easy to work with. He took care of everything and made the process a breeze. Jorge Hernandez (the main painter at Highland Park Lexus) did an absolutely perfect color match and flawless paintjob (no paint runs,no fisheyes,no dirt in the clearcoat, no orange peel). I am in the detailing industry so I am alot more particular than a normal customer when it comes to paint quality and I was completely blown away. I have seen several cars that were fully painted by this team and it's honestly some of the best work I have seen anywhere. If anyone asks me where to go for paintwork, I will only mention Lexus of Highland Park from now on. Thanks again Jim and Jorge! ”