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Lexus of Highland Park
We’re like a family here.And we love to welcome guests into our home.
Benjamin Nusinow,
General Manager
From the outside, Lexus of Highland Park certainly doesn’t appear to be a residence of any kind. But to me and others who work here, it’s a true home-away-from-home.
So when people stop in, we think of them as company. We go out of our way to make them feel comfortable as though they’re guests in our home, not prospects to be sold.
This tone was set decades ago by my grandfather Ray, our founder.
In 1965, Ray began his career in car leasing, but it wasn’t long before General Motors spotted his talent and offered him an Oldsmobile franchise. Thanks to his extraordinary emphasis on customer service, the dealership flourished over the following years. Ray was enthralled with everything about automobiles, and he derived great satisfaction putting people together with amazing cars. His enthusiasm was infectious. In 1980, Ray brought his son (and my father) Alan into the company. Alan had inherited Ray’s passion for exceeding people’s expectations in terms of service. He brought his own energy and style of performance to the dealership, and it grew accordingly. We’ve been a proud Lexus dealership now since 1989. While Ray passed away in 2016, Dad has remained a very active owner who comes in every day and makes sure everything’s running smoothly.
A family of stability and wonderful people.
A remarkably high percentage of our employees have been with us for over 20 years, 25 years and even longer–some dating back to the 1970’s! I believe this speaks volumes about the kind of atmosphere you’ll experience when you walk through the door. The people you’ll meet want to be here and serve you as though you’re another member of the family. This longevity also reflects the company’s strong commitment to our people and their careers. We know that, despite offering the finest vehicles on earth, ours is ultimately a very personal business–and we’re exceedingly fortunate to have such ultimate people! As for me, the dealership, the Lexus brand and cars in general have become part of my DNA, too. I am very passionate about building fast cars, and to this day I enjoy nothing more than to hit the open road. For the past five years, I’ve felt truly privileged to serve here as general manager.
Lexus Plus is a natural extension of our longstanding practices.
We enthusiastically embrace this innovative program of transparency. It accords our guests the freedom, respect, information and tools needed to make a well-informed, pressure-free car-buying decision. Under the program, you’ll be partnered with one of our associates who will be with you throughout the entire process, acting as a friend or advisor, not as a salesperson. With his or her help, you’ll be able to orchestrate every aspect of your purchase to your exact liking. To learn more about Lexus Plus, please click here.
You’re warmly invited to stop by.
Even if you’re not in a car-hunting mode at the moment, we’d love to get acquainted and show you around the place. I think you’ll immediately sense the kind of welcoming environment we’ve created at Lexus of Highland Park. Please feel free to get in touch by phone at 847-432-1900 or by email.
We look forward to hearing from you soon!
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Testimonials Read More
“ Purchased a hybrid vehicle today. Very pleasant experience. Highly recommend this dealership. Daniel and Wayne were great. ”
“ Mike took care of of ordering the part I needed. I was called when it arrived and picked it up that Day! ”
“ I’ve been bringing my Lexus here for 9 years, and I continue to receive excellent customer service every visit. My recent service experience was no exception. Patrick, my service advisor, was transparent, considerate, and very professional throughout the entire process....View More ”
“ I brought my 2011 Lexus ES 350 in for diagnosis of some suspension issues. The service writer - Ryan - treated me with courtesy, explained which repairs were more pressing, and left me with information about additional repairs (I had to consider the investment with an older...View More ”
“ From the time I got to Lexus Highland Park until my car was finished everyone was cheerful, helpful and knowledgeable. The persons who checked me I were efficient and had my information pulled up before I even turned off my car. The Service Associate Ryan was pleasant and...View More ”
“ Recently brought in our vehicle for a 20K-mile service. The service department was excellent in terms of professionalism and coordination. Prices were fair, and they even offered same-day turnaround on a small dent and scratch. The vehicle was returned immaculate, and they...View More ”
“ Service: Older Lexus (not purchased here but serviced). I received an independent inspection from a small mechanic shop that advised I bring to my vehicle to Lexus for a rather large service and transaction. I came to Lexus of Highland Park for service and worked with Katy...View More ”
“ Excellent service and efficiency at this dealership. Others I've dealt with promise the level of service that Lexus of Highland Park delivers but don't come through. L of HP stands alone as the best. ”
“ Stanley did a fantastic job with my LC500. beyond 5 star service! ”
“ I could go on for YEARS about my satisfaction with Lexus of Highland Park. From the sales associates, to the general manager, finance director, and service reps, I am just so glad that I found this dealer. I’ve had an exceptional experience across the board. I highly...View More ”
“ Excellent experience from Lexus Service. Appreciate the great customer service and quality work. ”
“ I had an excellent experience at the service department at Lexus of Highland Park. Ryan H was especially helpful—professional, knowledgeable, and great at keeping me informed throughout the process. The service was completed quickly and efficiently, and my car came back...View More ”
“ I needed to get my wheel locks removed but I didn’t have the key. So, when I went to Lexus of Highland Park i didn’t know what to expect, thinking the worse. Let me tell you though, the service I received was above and beyond exceptional. From the moment I pulled into...View More ”
“ Vehicle went in for the 20k maintenance and a recall. Service advisor Patrick was awesome! Great service and I was in and out in the time frame I was given. Excellent service!! ”
“ Mike Afanasyev made my first car buying experience completely pressure free and comfortable. He offered me a test drive no questions asked, communicated promptly, and handled the whole process with immense professionalism and class. I was very impressed with his service and...View More ”
“ Lexus of Highland Park did an amazing job on my car. The service and follow up is amazing. Julio Gomez and Patrick Henning made sure each step of the process was clearly communicated to me and fully understood. The end results was white glove treatment start to finish. I...View More ”
“ I recently brought my Lexus RX 350 into Lexus at Highland Park for an oil change and to have a noise checked out that I’d been hearing from the back of the vehicle. They weren’t able to fully diagnose the noise before closing and needed more time, but my service advisor...View More ”
“ Carl Ritz was great to work with. Fantastic communicator and sees everything through to the end. Very pleased with my purchase here. ”
“ Ty Lexus of HP. I was a last minute call for a maintance appt and they fit me right in and got me out earlier than expected. Ty to Patrick and the entire service team. ”
“ Lexus gets it- great cars with great service. The service people and sales teams are knowledgeable and get it done. It all comes together in a good buying and ownership experience! ”
“ Five stars! Just visited Lexus of Highland Park —absolute pros! The team was super helpful, genuinely pleasant, and made the whole experience a breeze. Highly recommend! ”
“ I recently purchased a vehicle from Lexus of Highland Park and was thoroughly impressed by the entire experience, which felt personalized and pressure-free from start to finish. This high level of service is entirely due to the professional and patient team there. My...View More ”
“ Quick and friendly service. The team is very attentive. ”
“ This 5 star review goes to Stanley Catothers and his Service Team. Always a great service team to deal with (I'm on my 3rd Lexus) but Stanley went above and beyond for me this time. Customer service like no other. THANK YOU!!!! ”
“ I recently purchased a used Honda that was a trade in at Lexus of HP. Mike A went above and beyond to answer my questions and get me all I needed before I traveled to make this purchase. The vehicle was even better in person, and Mike A made the entire process easy and...View More ”
“ Lexus of Highland Park is the only place I will go to service my Lexus. Great customer service every single time! ”
“ Today we are giving five stars because of Patrick (think he's one of the technicians). The battery on my mom's 1.5 year old (15k mi) car died inexplicably. We asked why and some mouthy service guy blamed it on inaccurate assumptions about my mom's driving habits (pro tip:...View More ”
“ Lexus of Highland Park stands as my preferred Lexus dealership. Despite visiting several locations, I must assert that this particular establishment surpasses all others in my opinion. Although I reside closer to another Lexus dealership, I make the effort to travel further...View More ”
“ Dana Anderson is a treasure to the car-buying world. Her title of "Master Certified Lexus Consultant" is spot on. Far and away the best experience I've had in 30 years of car buying. She answered my mirriad of questions, found the exact car I wanted (and brought it in from...View More ”
“ Service was excellent! Timely and transparent. ”
“ Another excellent experience with the service department. I have been servicing our 2 Lexus vehicles there for over 20 years and the quality of service has remained top notch. At my most recent visit Patrick Henning was my service adviser and he provided exceptional service...View More ”
“ Very Good service. Ryan was extremely helpful. I would recommend Lexus Highlander Park ”
“ I took my “new” pre-owned Lexus to Lexus of Highland Park for a duplicate key fob. I was treated wonderfully by Ryan. The work was done quickly and for less money than I expected. Also the service area is spotless with a comfortable waiting area. I will definitely...View More ”
“ I am a longtime customer of Lexus of Highland Park. That is due, in no small part, to the great service that I have always received from its Service Department. I recently had my 2019 ES 350 in for routine service. After rotating my tires, a tire pressure sensor was not...View More ”
“ I was able to get an appointment right away. They took me in right away and I was given a loaner car. Dino explained everything to me on the workings of the car. He called me almost exactly when he expected my car to be done. It was the price I expected except when I got...View More ”
“ Dino, service advisor, was extremely helpful and very professional. Only down side was to fill up the loaner when return. ”
“ My reason for a 3-star rating is because of price switching. Back in September I negotiated a price for a new set of tires, when I arrived to get them installed, the price was almost $200 higher. Then in October I called to schedule a 30,000 mile maintenance service and was...View More ”
Our Location
2930 Skokie Valley Rd
Highland Park , IL 60035
Sales: 847-282-4874
Meet Our Sales Staff
With Lexus of Highland Park since 2000
My children are my life.
(847) 861 5830
I love sports, animals, Harley Davidson and I previously worked as a nanny on Chicago's North Shore for 20 years. Played Division 1 women's college basketball at Bradley University & member of the Illinois Basketball Coaches Association Hall of Fame.
(847) 861 5842
With Lexus of Highland Park since 2020
(847) 861-5833
With Lexus of Highland Park since 2020
(847) 861 5826
(847) 861-5840
"I see now that the circumstances of one's birth are irrelevant. It is what you do with The gift of life that determines who you are." -Mewtwo
(847) 861-5837
When not working I like to play golf and root for Arizona State football.
Working with appointment only
(847) 861 5825
With Lexus of Highland Park since 2017
"Good Thoughts, good words, good deeds" (Zoroaster)
Meet Our Service Staff
Lived in the Highland park area all my life.
I have probably met most customers in the dealership.
(847) 861-5856
Love Fishing, snowmobiling, Demolition Derby and most importantly, OMOTENASHI
Love Fishing, the outdoors, power sports & emptying beer cans!!
I did not always have gray hair. It may be genetic or possibly from trying to figure out what multiplexing means!
I love restoring Garden Tractors
I treat every vehicle I work on as they were my own.
Family is life
I treat every car that I repair as if they were my own car.
Family time, Hunting and Watching my kid playing Hockey are my favorite things to do!
I want to make every car I work on Great Again!
Watching my kids hockey games are my favorite things.
I enjoy taking cross country road trips with Family during the Summer.
I treat the cars I service like my kids were riding in them.
I love four wheeling, Kayaking and Grilling.
I've worked on cars, bikes and basically anything since before I could drive.
Volunteering at JCC on weekends
Meet Our Parts Staff
I love traveling, Gardening, Photography and BBQ.
I will listen to our guests and help them with their parts needs
Meet Our COLLISION CENTER Staff
Meet Our COMPLIANCE Staff
When I'm not at work, I am at home with my family and my 2 dogs & binge-watching shows on NETFLIX.
With Lexus of Highland Park since 2019
I am a 13 year old miniature Schnauzer and I love people.
Meet Our BUSINESS DEVELOPMENT CENTER Staff
Meet Our ADMINISTRATION Staff
Meet Our MANAGEMENT Staff
When I am not here you will find me on the golf course, watching the Cubs or smoking a cigar.
I have been in the business for 30 years.
I love to spending time with my family, Love Classic Cars & The Chicago Bears. I have been with Lexus and Toyota for 27 years and after all these years, I truly love helping guests find the right car. See you soon!
(847) 861 5825
With Lexus of Highland Park since 2017
"Good Thoughts, good words, good deeds" (Zoroaster)
(847) 861-5833
With Lexus of Highland Park since 2020
“ Great dealership, great customer service, no pressure. Kevin and his team made my transaction stress-free. I love everything about Lexus. I couldn't be happier with my experience there. ”